RESULTS THAT
SELL THEMSELVES
We are pleased to present Averton with the following leasing services proposal for townhome developments located in St. Alberta and Edmonton.
December 10, 2024
We are pleased to present the following proposal for leasing of your future project. We believe that by combining our experience with your well-located product, will make for an award-winning formula.
We can achieve these results via the execution of an enhanced leads management and leasing program that results in more sales. Every successful leasing program relies on an effective sales program; a program that understands target consumers and can get them in the door.
At Salesmatic, we ensure that our sales and marketing team work hand-in-hand to provide relevant feedback on real-time market and customer fluctuations. We use this information to develop meaningful messages that resonate with our audience.
This level of connectedness gives both our teams and our clients a superior selling advantage.
We look forward to the opportunity to working with you and your team.
Laura Lambert
Leasing Director, Owner
SALESMATIC
Methodical Follow-up Process
We implement a comprehensive, relentless, and methodical leads followup campaign that pushes every lead to a critical decision: are they in or are they are out?
Decisive Leasing Track
We employ a comprehensive sales track that teaches our teams to successfully capture on-site leads, create memorable touch points, qualify potential customers, establish objections and buyer preferences and convey persuasive selling propositions.
Team Training/Mentorship
No matter how good our teams are, they can always be better. As such we mentor, monitor, and train our sales teams via bi-weekly selling information sessions, lost buyer surveys, video monitoring, as well as mystery and competitive shops.
Client & Project Support
Each project receives extensive staff support services that include: online sales coordination, social media communication management, realtor outreach, marketing mentorship, and sales management. By encouraging our sales teams to actively articipate in marketing meetings, we provide our project marketing partners with key information on leads activity and advertising feedback.
Fee is scaled based on the client's expected service and time commitments. Focus on consulting, product review, education, meetings, staff managment, weekly and monthly reporting and strategic planning.
Customize and set up CRM using Monday.com
Monthly management fee for CRM. Includes weekly and monthly reporting.
Concierge to engage, warm, qualify leads and book appointments. This includes tracking trends, requests and market alignment. Includes receiving and sending emails and texts, taking phone calls and executing the custom designed drip campaign.
Open house at each location once per week - Minimum per 6 hours per week per location.
Set fee for an appointment outside of open house hours. A minimum of 2 appointments are needed for an appointment to be booked.
Cost to process credit/rental report and reference check. Client will have final sign off on lease approval.
Lease execution, review and qualifying handled by Salesmatic to ensure a smooth approval process a smooth and efficient transfer to the PM for move-in.
Printing, email, direct email service, program licences and other expenses.
SaleStream is a custom built CRM that acts as the hub of our reporting, inventory management and customer engagement process.
We craft a customized leads funnel and touchpoint development and deployment via SaleStream
Each sales team is customized to best represent your product to your expected audience. Each agent is meticulously trained and mentored ensuring onsite interactions are both meaningful and productive.
We are results driven and as such have developed extensive daily, weekly and monthly reporting. Reports include key information on leads conversion, inventory status and demographic characteristics.
Get the most out of your lead. Our industry leading online leads management service converts and qualifies all incoming leads ensuring your onsite agents have the prospects they need to create sales.
Our best relationships are ones that we invest in. Our ongoing advisory and our commitment to constantly propose solutions to ever changing markets will give your project the competitive advantage you need to be successful.
We are committed to continuously adapt, learn and grow our service offering to achieve optimal results for our clients though best in class real estate services.
Each of our core services are infused with leading edge processes and practices that ensure we are always ready to overcome whatever the market throws at us.
SalesStream is our proprietary conversion engine.
Driven by our very own, industry-leading CRM, SalesStream ensures that no lead goes by the wayside.
SalesStream’s highly refined sales track gives our clients a distinct and meaningful sales advantage – an advantage that can be the difference between success and failure.
The more we know the better we lease.
We believe that active and constructive collaboration helps ensure a successful launch and lease up.
Our pre-leasing preparation and collaboration services are broken into three specific stages:
During the Planning phase we provide the following services:
During the Construction phase we provide the following services:
During the Pre-Launch phase we provide the following services:
You only get one chance to make a first impression.
Our customer journey is specifically developed to ensure each lead is primed and qualified in a timely manner.
We want each lead to feel like they are important and that we want their business. Our 7-step SaleStream platform is specifically designed to do just that.
Each of these seven steps in our customer journey contains a diligently constructed process tract and timeline that ensures a positive and productive customer journey.
SalesMatic uses a custom CRM and reporting system that integrates with our specialized selling program: SaleStream.
The software stores all incoming leads and tracks their progress through our SaleStream customer journey.
The secure, password protected software was developed in ASP.net and is hosted on cloud servers and accessible via any internet connection. If a client requires custom reporting software, SalesMatic may switch to a customized, offline version of SaleStream. Leads from the website and third-party ads will be directly input into SaleStream.
Walk-in and call-in leads are also directly input into the CRM. The sales team will use a shared cell phone for all incoming calls. Agents on call will take the cell phone home with them.
During off hours the phone will be forwarded to the assigned off duty agent. On duty agents will use cellphones to text and call leads as required.
The SalesMatic team utilizes the Microsoft office suites including Outlook (including shared calendars), OneDrive, and Excel.
We take tremendous pride in the training and mentorship of both our online and onsite agents, and we encourage an inclusive and supportive culture as we believe that helps our agents perform on a higher level to lease more homes.
Our comprehensive Onsite Agent training program includes:
A minimum of seven training sessions occur before a staff member is released on the sales floor. During this time the employee will be shadowed and supervised by a senior employee. The senior employee will be responsible for correcting and assessing the new hire’s ability to work independently.
Our Online Agent training program includes:
We hold our teams to the highest standards of service quality.
Through secret shops conducted quarterly, we can assess the performance and their adherence to the SalesMatic selling systems. These shops are integral in keeping our teams engaged and performing to the highest level.
Our expectation is that our teams will outperform the market and our competition. We are driven to deliver the best leasing services in the industry through professionalism, commitment, and work ethic.
For nearly 10 years we have carefully constructed sales, leasing and research programs that reflect the needs and requirements of our clients.
Each of these programs can be custom tailored to work alongside your existing sales, leasing, property management and marketing teams.
From resort to low- and high-density urban developments our highly specialized teams are meticulously trained and positioned to effectively sell product regardless of market conditions.
Strategy Development & Consultation
Hiring & Training of Onsite and Online Staff
Management & Mentoring of Onsite and Online Staff
Our systematic, professional, and extremely effective project leasing systems ensure lease up goals are achieved while assisting property management teams with tenant retention.
Strategy Development & Consultation
Hiring & Training of Onsite and Online Staff
Management & Mentoring of Onsite and Online Staff
We are industry experts who continuously want to know more. Our succinct research programs create the foundation of knowledge on which all our services, and our successes, are built.
Mystery Shops
Competitive Shops
Feasibility Studies
Custom