Online Concierge - Salesmatic

TURN ONLINE LEADS INTO REVENUE

Our leads managers work with a customized communication program ensuring a high lead to sales conversion rate by creating dynamic and meaningful relationships with potential customers.

WHY USE A ONLINE CONIERGE

KNOW YOUR CUSTOMERS

We help you gather and analyze your customer data so you make better marketing, pricing and product decisions.

CONVERT MORE LEADS

We work your leads database to qualify and book appoints ensuring you get the best bang for your leads generation buck.

LET YOUR TEAM CONVERT

Free up time for your sales team so they can do what they do best: turning appointments into revenue.

LEADS ARE YOUR LIFEBLOOD

Your business depends on you being able to convert your leads into sales. Our online leads services elevates the art of conversion but treating a lead as your next revenue source. Instead of putting your bottom line in the hands of an chat bot or AI moderated CRM we develop a custom program that works tirelessly to turn your leads into appointments and eventually sales.

Via our customized leads nurturing program we diligently qualify each lead while promoting the selling positions of your brand and product. Our process starts with an introduction to the key benefits of your product and continue to evolve until we understand the preferences and key motivators of the lead.

As part of the process we are either tailor our services around your existing CRM and communication’s program or help you find a CRM and design a program that works for your business.

HARNESS THE POWER OF YOUR DATABASE

Get to know your customers through diligent prequalifying
Develop a comprehensive communication program
Ensure each lead receives a timely and meaningful response
Manage and execute a consistent follow up program
Optimize staffing utilization using unified calendars
Position and prime your leads with messages that turn them into advocates

YOUR CRM DOESNT MANGE LEADS LIKE WE DO

Despite all their promises, no CRM does lead nurturing and management for you. Our service is designed to do the work so that your team can do what it was hired to do.

THE NEXT LEVEL OF LEADS MANAGEMENT

How we help

Free up on-site staff so they can do what they do best – sell in person
Ensure that you are getting the maximum ROI on your advertising dollars by taking your leads seriously
Track conversion sources and create more effective messaging while
Free up on-site staff so they can do what they do best – sell in person
Ensure that you are getting the maximum ROI on your advertising dollars by taking your leads seriously
Track conversion sources and create more effective messaging while optimized your advertising spend
Ensure each lead has a great experience and can become an advocate for brand and product
More appointments with qualified leads mean more sales

How we do it

Turn registrants into qualified prospects
Respond to new inquiries in a prompt and professional manner (within 15 minutes during designated hours)
Maintain a consistent follow up procedure using custom templates and proven programs and procedures
Schedule appointments using unified calendars – ensuring on-site agents availability is confirmed
Update SaleStream in real time – status and vital information of lead
Maintain and develop working knowledge product attributes, current marketing messages and policies for your brand and product
Work in consort with the on-site team to ensure accuracy of information and answer questions as required
Product knowledge training

What we do

Deliver industry leading response times to incoming on-line inquiries
Extensive lead qualification through relationship building
Educate leads on product’s key benefits and brand attributes
Timely response to a lead’s questions and concerns
Systematic drip program to successful maturate lead via SaleStream
Daily, weekly and monthly reports
Integrated information sharing between on-line agents, on-site agents, marketing and management
Ongoing management and consulting via weekly meetings